Privacy Policy
Last updated: October 4, 2026
Who we are
This website is operated by SF Bay Area PT ("we", "us", "our"), a mobile physical therapy practice serving the San Francisco Bay Area, California. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
This policy covers this website only. Health information we create or receive while providing physical therapy care to our patients is handled separately, in accordance with applicable federal and California medical privacy laws.
Information we collect
Information you give us. When you submit the form on our Contact page we collect your name, email address, phone number (optional), city or postal code, your message, your availability (optional), and how you heard about us.
Information collected automatically. Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, the pages requested, and the date and time of the request. We use this only to keep the website secure and working.
We do not use advertising trackers on this website, and we do not ask you to create an account.
Please do not send sensitive health information
Our contact form and email are meant for general inquiries about cost and availability. Please do not include detailed medical history, diagnoses, insurance numbers, or other sensitive information in the form. We will discuss those details with you directly once we are in touch.
How we use your information
- To respond to your inquiry and schedule consultations or visits.
- To understand how people hear about our practice.
- To keep the website secure and prevent spam or abuse.
- To comply with our legal obligations.
We do not sell your personal information, and we do not share it with third parties for their own marketing or advertising.
Service providers and third-party content
We rely on a small number of service providers to run this website. They process information on our behalf:
- Netlify hosts this website and processes contact form submissions, which are then delivered to us by email.
- Our email provider stores the form submissions and any emails you exchange with us.
- Elfsight provides the widget that displays our Google reviews on the home page. When the widget loads, Elfsight and Google may receive your IP address and browser information and may set cookies or use similar technologies, under their own privacy policies.
Our website also links to other sites, such as LinkedIn. We are not responsible for the privacy practices of websites we do not operate.
We may also disclose information when required by law, or when needed to protect the rights, property, or safety of our practice, our patients, or others.
Cookies and Do Not Track
We do not set our own tracking or advertising cookies. Third-party content embedded on this website (the reviews widget described above) may use cookies or similar technologies. You can block or delete cookies in your browser settings.
Because we do not track visitors across third-party websites over time, this website does not change its behavior in response to browser "Do Not Track" signals.
How long we keep information
We keep contact form submissions and related emails for as long as needed to respond to you and to maintain our business records, and then delete them unless we are required by law to keep them longer. If you become a patient, your information may become part of your patient record, which we retain as required by law.
Your choices and rights
You may ask us to tell you what personal information we hold about you from this website, to correct it, or to delete it. To make a request, email us at the address below. We will respond within a reasonable time and will not treat you differently for making a request.
California residents may have additional rights under California law, including the right to ask whether we have disclosed personal information to third parties for their direct marketing purposes. We do not make such disclosures.
Children's privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13 through this website. A parent or guardian should contact us on behalf of a minor. If you believe a child has sent us personal information, please contact us and we will delete it.
Security
We take reasonable steps to protect the information we collect. However, no website or email transmission is completely secure, and we cannot guarantee the security of information you send us online.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the "Last updated" date above.
Contact us
If you have questions about this Privacy Policy or want to make a request about your information, email us at dheyanimalde23@gmail.com or use our Contact page.